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Ordering and Delivery

Ordering and Delivery Information

Ordering Methods

PHONE: Our normal business hours are 9.00am to 5.00pm Monday to Friday inclusive. During these times you are more than welcome to phone your order through to us, or to discuss your order requirements.

Telephone: Ph. (02) 9879 6184
Mobile: Ph. 0417 682 763

FAX: On the website, you will also find a fax order form, which you can fill out and then fax to us. When placing orders by fax, please make sure you complete every detail on the form. This includes correct name, address and phone of the recipient, to ensure swift and accurate delivery.
Fax: (02) 9802 1620

Online: www.hampersandchampers.com.au
Secure Shopping Facility: Hampers and Champers shopping cart is a secure site and you are assured of the absolute security of your personal information. Every transaction made online with Hampers and Champers.com.au is completely safe.
If you are unsure, please make use of one of the other ordering options.

Payment Options: Hampers and Champers.com.au accepts Bankcard, MasterCard and Visa through PayPal, as well as direct deposit into our bank account through EFT payments and cheque. Credit card payments may be made over the phone or through the website.
Please note: goods cannot be dispatched until EFT payments or cheques have been received and cleared.

Receipts: you will find your receipt number and order details on the last screen of the online order form. Please print out this page to keep as your receipt.
In addition, we will send a confirmation email to you, on receipt of your online order form. Please contact us if you need a tax invoice.

Gift Card: every gift hamper from Hampers and Champers.com.au has a complimentary gift card attached. We will write your personal message on the card, prior to delivery. Please complete your message in the space provided on the order form.

Delivery: Hampers and Champers.com.au hand-delivers Australia wide, using independent couriers to ensure the safe delivery of your gift hamper. Deliveries are made during normal working hours, from 8.00am to 5.30pm. Some local and metropolitan deliveries are made on Saturdays, but there are no deliveries on Public Holidays or Sundays. Please note the following conditions of delivery:

  • Our couriers only deliver to a physical address, so please don’t put a PO Box as the recipient’s address.
  • Most orders are delivered the next business day if the order is received before 2.00pm, except at peak times.
  • Please contact us if you require same day delivery, as this can sometimes be arranged if we receive your order before 10.00am. This is dependent on the destination.
  • We cannot guarantee a specific delivery time; it is our policy to have deliveries made before the close of business on the nominated day. There are very rare circumstances that affect the courier companies’ ability to make deliveries on time. These are beyond our control but we take every precaution to limit this possibility.


We take every care with our deliveries, but we are not responsible for orders that do not have the correct name, address and phone number of the recipient. If your order has to be redirected, due to incorrect information on the order form, an extra fee will be charged for the second delivery. Please make sure that the information you give us is complete and accurate, giving as much detail as possible, to avoid delay.


Approximate delivery times & rates - please refer to table below
PLEASE NOTE: Actual Delivery Costs are determined by the computer at the website checkout, according to the postcode you enter. The chart below is a guide only. If you are sending multiply gifts to the same address please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a quote or phone and speak to our friendly staff.

Destination
Cost Time
Gladesville, Hunters Hill, Ryde, North Ryde Area $6.60 Same Day *
Sydney Metro Area
$15.00
Same Day **
Outer Sydney Area $20.00 Next Day **
Canberra/Wollongong/Newcastle/Blue Mountains $25.00 1-2 days
NSW (Other) $25.00 2-3 days
QLD - VIC (Melbourne) $25.00 1-4 days
SA – VIC (Other) 
$35.00 3-4 days
WA (Perth) TAS (Hobart) $32.00 
4-9 days
WA / NT / TAS (Other) $45.00 4-9 days

* Cut off time for same day deliveries is 10:00 am
** Cut off time for next day deliveries is 2:00 pm

 

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Client's Testimonials

The quality of the presentation of the hamper...

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These happy Hamper and Champers.com.au ...

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